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1. Digital Products & Subscriptions
All products on Tech Tools Vault are digital and instantly accessible—no physical items are shipped. After activation, your subscription grants immediate access to the tools, accounts, and software included in your plan.
Due to the digital nature of our products, we do not offer returns once access has been delivered.
2. Refund Eligibility
We offer refunds only in the following situations:
If the subscription or tool is not delivered within 24 hours.
If it fails to activate due to our error.
If it includes an incorrect product compared to what you purchased.
If the subscription is not working and our support team is unable to resolve the issue within 48 hours.
3. Non-Refundable Cases
Refunds will not be issued if:
Access has already been delivered and used.
The issue is caused by your device, internet, or software setup.
You changed your mind after purchase.
You purchased the wrong plan or did not read product details.
Account misuse, sharing, or violation of usage guidelines.
4. Replacement Policy
If any tool or subscription is not working due to our mistake, we will provide a free replacement of the same product.
Replacements are issued only after verification by our support team.
5. How to Request a Refund
To request a refund, please contact us at:
Email: Sales@techtoolsvault.store
Subject: Refund Request
Include the following information:
Your Name
Order ID
Date of Purchase
Details of the issue (with screenshots if possible)
Our support team will review your request and respond within 24 hours.
6. Payment Reversals
Once approved, refunds are processed through the same payment method used at checkout. Depending on your bank or provider, it may take 3–7 business days to reflect in your account.
7. Contact Us
If you have any questions regarding this policy or need assistance, feel free to reach out anytime:
Website: techtoolsvault.store
Live Chat: Available 24/7 on our website